Motor Resolve is a trading style of Claim 4 Misleading Financial Advice Limited, registered in England and Wales (company no. 12268101). Registered office: 8 Church Lane, Leeds, West Yorkshire, LS15 8BD. Claim 4 Misleading Financial Advice Limited is authorised and regulated by the Financial Conduct Authority (FRN 930769) for regulated claims management activity. ICO registration: ZA752318.
Motor Resolve refers claims and does not handle them. Claims are handled by Parker Kerrigan, a trading name of Harcus Parker Limited, solicitors, authorised and regulated by the Solicitors Regulation Authority (SRA No. 653501). If your claim is successful, Parker Kerrigan's fee is up to 30% + VAT (36% including VAT) of any compensation recovered, charged per agreement on a no win, no fee basis. See the fee schedule. You pay Motor Resolve nothing.
You do not need paid representation for car finance claims. You can complain for free directly to your lender, the Financial Ombudsman Service (FOS), or the proposed FCA redress scheme. A claim made through a claims management company or solicitor may not necessarily be resolved more quickly, or with a better prospect of success.
If you took out PCP or HP finance between 2007 and 2024, you could be owed compensation. The check takes around 60 seconds and uses a soft search only. The FCA is currently preparing to implement a redress scheme for affected borrowers, which means you can make a claim yourself. However, this is currently paused due to legal challenge. We are monitoring the progress of the scheme and will update you with any changes. You can read about the FCA scheme here: fca.org.uk/consumers/car-finance-complaints
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